Your privacy matters to us. This Privacy Policy explains exactly what personal data jilibay collects, why we collect it, how we use it, and the rights you hold as a data subject under Philippine law.
Six core principles that guide how jilibay handles your personal information every single day.
jilibay uses 256-bit SSL encryption and industry-standard security protocols to protect your personal data from unauthorised access, disclosure, or misuse at all times.
We only collect personal data that is strictly necessary for operating the jilibay platform, processing your transactions, and complying with Philippine regulatory requirements.
jilibay will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to deliver and improve your gaming experience on our platform.
All data processing activities at jilibay are conducted in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
As a jilibay player, you hold full data subject rights — including the right to access, correct, erase, and object to the processing of your personal data at any time.
jilibay retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable Philippine law and regulatory obligations.
jilibay ("jilibay," "we," "us," or "our") operates the online gaming platform accessible at https://jilibay.one and is committed to protecting the privacy and personal data of all users who access or register on our platform ("you," "your," or "Player"). This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.
This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account on jilibay or by continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Scope: This Privacy Policy applies to all personal data collected through the jilibay website, mobile-optimised platform, customer support channels, and any other touchpoints through which you interact with jilibay, including players accessing the platform from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other locations across the Philippines.
If you do not agree with any part of this Privacy Policy, you should discontinue use of the jilibay platform and may request account closure by contacting our Data Protection Officer (DPO) at the details provided in Section 14.
jilibay collects the following categories of personal data from players and prospective players. We collect only what is necessary and proportionate to the purposes described in this policy.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Mandatory |
| Contact Data | Email address, mobile number, residential address (city, province) | Mandatory |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Mandatory |
| Verification Data | Copies of government-issued ID, proof of address, selfie for liveness check | Mandatory (KYC) |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic |
| Usage Data | Games played, bet amounts, session duration, bonus usage, login history | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When applicable |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS notifications | Optional |
Sensitive Personal Information: Where jilibay collects sensitive personal information as defined under the DPA (such as government ID numbers or financial account details), we apply heightened security measures and process such data only to the extent strictly required by law or regulatory obligation.
jilibay collects personal data through the following channels and methods:
jilibay processes your personal data for the following specific, legitimate purposes:
Purpose Limitation: jilibay will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for such processing.
Under the Data Privacy Act of 2012, jilibay relies on the following legal bases for processing your personal data:
jilibay does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the following limited circumstances:
International Transfers: Where personal data is transferred outside the Philippines (for example, to cloud infrastructure providers), jilibay ensures that appropriate safeguards are in place in accordance with NPC guidelines and the DPA's cross-border transfer provisions.
jilibay uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and gather analytical data. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for platform functionality, session management, and security. Cannot be disabled. | Session |
| Analytics Cookies | Collect anonymised data on how players use the platform to help us improve performance and user experience. | Up to 12 months |
| Preference Cookies | Remember your language, game preferences, and display settings for a personalised experience. | Up to 12 months |
| Marketing Cookies | Used to deliver relevant promotional content within the jilibay platform. Only active where you have consented. | Up to 6 months |
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of the jilibay platform. jilibay does not use third-party advertising cookies or share cookie data with external advertising networks.
jilibay implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
Your Responsibility: While jilibay takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account credentials. Never share your jilibay username or password with anyone. If you suspect unauthorised access to your account, contact our support team immediately.
jilibay retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jilibay's data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibay. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 14.
Response Timeframe: jilibay will respond to all data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
The jilibay platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations applicable to casino-style online gambling. jilibay does not knowingly collect personal data from individuals under the age of 21.
If jilibay discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access by that individual.
Age Verification: jilibay actively enforces age verification on all accounts. If you are a parent or guardian and believe that your child has registered on jilibay, please contact our Data Protection Officer immediately at the details provided in Section 14 so that we can take prompt remedial action.
The jilibay platform may contain references to third-party game providers and payment processors whose services are integrated into our platform. While jilibay takes care to engage only reputable and licensed third-party providers, we are not responsible for the privacy practices of those third parties.
Each third-party provider operates under its own privacy policy and data processing terms. jilibay encourages you to review the privacy policies of any third-party service providers whose services you use in connection with the jilibay platform. jilibay's Privacy Policy applies solely to data collected and processed directly by jilibay.
jilibay reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jilibay will notify registered players via email or a prominent notice on the platform at least seven (7) days prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the jilibay platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of the platform and may request account closure.
We encourage you to review this Privacy Policy periodically to stay informed about how jilibay is protecting your personal information.
jilibay has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO using the details below:
National Privacy Commission: If you are not satisfied with jilibay's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information, visit the NPC's official website or contact the NPC directly through their published channels.
For general platform queries, game rules, and account management questions, please also visit our FAQ page or review our Terms & Conditions.
Now that you know exactly how jilibay protects your personal data, you can enjoy our full game library — from Slots and Bingo to Ganesh Fortune and Super Keno — with complete peace of mind.